Cancellation & Refund Policy

Last Updated: 15 February 2026

1. Refund Eligibility (7-Day Guarantee)

We strive to provide a high-quality learning experience. In compliance with Indian Consumer Protection standards, we offer a 7-day money-back guarantee. You are eligible for a full refund if you meet all of the following criteria:

  • The refund request is raised within 7 days of the purchase date.
  • You have consumed less than 25% of the course content.
  • You have not downloaded any offline course materials.
  • You have not generated or attempted to generate a Course Certificate.

2. Non-Refundable Circumstances

Refunds will not be processed under the following conditions:

  • Requests made after the 7-day window.
  • If the course was purchased at a discounted "Bundle" or "Flash Sale" price (unless the content is proven defective).
  • Technical limitations on the user's end (e.g., slow internet, incompatible device) do not qualify for a refund.

3. Refund Process & Timelines

  1. Raising a Request: Email our support team at support@yourdomain.com with your registered email ID and Order ID.
  2. Verification: We will review your course progress and access logs within 48 hours.
  3. Approval & Credit: Once approved, the refund will be processed to your original payment method (Credit Card/UPI/Net Banking).
  4. Bank Timeline: Please allow 5-7 business days for the amount to reflect in your bank account, depending on your bank's processing speed.

4. Jurisdiction

This policy is governed by the laws of India. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts located in [Your City, e.g., Bengaluru, Karnataka].